Irina.Baranovska

EPAM Systems (www.epam.com), one of the largest Software Engineering Services Companies in European IT market, CMMI Level 4 certified, is looking for Windows Support Engineer for its Kyiv Office.

Windows server team provides 24x7 support for 24k+ windows server infrastructure of the investment bank and is the essential part of highly process-based and IT environment of the bank.

Responsibilities:
• Taking of ownership of the events and incidents and resolving them in accordance with SLAs and prioritizing them accordingly.
• Participating in the Major Incident Handling which involves fast solution making and resolving business impacting problems.
• Providing support and advice for the teams in the Windows Server technology area.
• Performing the quarterly updates on the Windows Server estate.
• Implementing Change Requests in compliance with change management policy.
• Coordinating hardware breakfix activities.
• Working with end user tickets and requests.

Requirements:
• Advanced experience in Windows Server 2000, 2003, 2008 operating systems support.
• Understanding of DFS and enterprise storage technologies.
• Knowledge of AD, DNS, WINS, DHCP, TCP/IP and other technologies related to Window Server.
• Understanding of server hardware , RAID, SAN etc
• Understanding of ITIL service-based approach to IT support.
• Advanced English and communication skills.

Company offers:
• Competitive compensation depending on experience and skills
• Financial stability
• Individual career path
• Paid vacation according to the Ukrainian laws, 100% paid sick list
• Social package - 100% compensation (medical insurance, sports, etc.)
• Technology and business trainings
• Experienced specialists are provided with an opportunity to be promoted to Project Managers & Team Leaders
• Opportunities for self-improvement: electronic libraries, seminars, conferences
• 50% compensation of the cost of certification
• 50% compensation of the cost of IT conferences
• English classes with native speaker (certified English teacher)
• Convenient office location in the center
• Friendly team, loyalty and understanding
• Flexible working schedule

Join our team! Send you CV to Oleksandra_Pavlova@epam.com!