прошу помощи в анализе dump файла

прошу помощи в анализе dump файла

chukml

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сервер CPU: AMD Opteton(tm) Processor 244/ 2GB озу/ HDD ST3320620 2шт
периодически зависает BSOD увидеть невозможно, до последнего времени даже minidump не выхватывало. вчера скинуло дампы вот они:

C:\UTIL>kdfe.cmd "c:\util\dc\mini011612-02.dmp"

Analyzing "c:\UTIL\dc\Mini011612-02.dmp", please wait... Done.

Crash date: Mon Jan 16 21:56:23.390 2012 (UTC + 2:00)
Stop error code: 0x9C_AuthenticAMD
Process name: Idle
Probably caused by: Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Для продолжения нажмите любую клавишу . . .

C:\UTIL>kdfe.cmd "c:\util\dc\mini011612-01.dmp"

Analyzing "c:\UTIL\dc\Mini011612-01.dmp", please wait... Done.

Crash date: Mon Jan 16 19:14:44.854 2012 (UTC + 2:00)
Stop error code: 0x9C_AuthenticAMD
Process name: ekrn.exe
Probably caused by: Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Для продолжения нажмите любую клавишу . . .

C:\UTIL>kdfe.cmd "c:\util\dc\mini011612-01.dmp" -v

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [c:\UTIL\dc\Mini011612-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*C:\symbols*http://msdl.microsoft.com/download/symbols

Executable search path is: srv*C:\symbols*http://msdl.microsoft.com/download/sym
bols
Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (2 procs) Free x86 c
ompatible
Product: LanManNt, suite: Enterprise TerminalServer SingleUserTS
Built by: 3790.srv03_sp2_gdr.111025-0634
Machine Name:
Kernel base = 0x80800000 PsLoadedModuleList = 0x808a6ea8
Debug session time: Mon Jan 16 19:14:44.854 2012 (UTC + 2:00)
System Uptime: 0 days 10:27:32.421
Loading Kernel Symbols
...............................................................
..............................................................
Loading User Symbols
Loading unloaded module list
.............................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9C, {4, 808977a0, f6212001, cf080813}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

0: kd> kd: Reading initial command '!analyze -v; q'
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - Bugcheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA
.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing M
CA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing I
NIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing
INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 00000004
Arg2: 808977a0
Arg3: f6212001
Arg4: cf080813

Debugging Details:
------------------

NOTE: This is a hardware error. This error was reported by the CPU
via Interrupt 18. This analysis will provide more information about
the specific error. Please contact the manufacturer for additional
information about this error and troubleshooting assistance.

This error is documented in the following publication:

- Bios and Kernel Developers Guid for AMD Athlon(r) 64 and AMD Opteron(r)
Processors
Bit Mask:

MA Model Specific MCA
O ID Other Information Error Code Error Code
VV SDP ___________|____________ _______|_______ _______|______
AEUECRC| | | |
LRCNVVC| | | |
^^^^^^^| | | |
6 5 4 3 2 1
3210987654321098765432109876543210987654321098765432109876543210
----------------------------------------------------------------
1111011000100001001000000000000011001111000010000000100000010011

VAL - MCi_STATUS register is valid
Indicates that the information contained within the IA32_MCi_STATUS
register is valid. When this flag is set, the processor follows the
rules given for the OVER flag in the IA32_MCi_STATUS register when
overwriting previously valid entries. The processor sets the VAL
flag and software is responsible for clearing it.

OVER - Error Overflow
Indicates that a machine check error occurred while the results of a
previous error were still in the error-reporting register bank (that
is, the VAL bit was already set in the IA32_MCi_STATUS register).
the processor sets the OVER flag and software is responsible for
clearing it. Enabled errors are written over disabled errors, and
uncorrected errors are written over corrected errors. Uncorrected
errors are not written over previous valid uncorrected errors.

UC - Error Uncorrected
Indicates that the processor did not or was not able to correct the
error condition. When clear, this flag indicates that the processor
was able to correct the error condition.

EN - Error Enabled
Indicates that the error was enabled by the associated EEj bit of the
IA32_MCi_CTL register.

ADDRV - IA32_MCi_ADDR register valid
Indicates that the IA32_MCi_ADDR register contains the address where
the error occurred.

PCC - Processor Context Corrupt
Indicates that the state of the processor might have been corrupted
by the error condition detected and that reliable restarting of the
processor may not be possible.

BUSCONNERR - Bus and Interconnect Error BUS{LL}_{PP}_{RRRR}_{II}_{T}_err
These errors match the format 0000 1PPT RRRR IILL

Concatenated Error Code:
--------------------------
_VAL_OVER_UC_EN_ADDRV_PCC_BUSCONNERR_13

This error code can be reported back to the manufacturer.
They may be able to provide additional information based upon
this error. All questions regarding STOP 0x9C should be
directed to the hardware manufacturer.

BUGCHECK_STR: 0x9C_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT_SERVER_MINIDUMP

PROCESS_NAME: ekrn.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 80a65154 to 80827c83

STACK_TEXT:
80897770 80a65154 0000009c 00000004 808977a0 nt!KeBugCheckEx+0x1b
808978a4 80a5c86f 80042000 00000000 00000000 hal!HalpMcaExceptionHandler+0x11e
808978a4 00000000 80042000 00000000 00000000 hal!HalpMcaExceptionHandlerWrapper+
0x77

STACK_COMMAND: kb

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x9C_AuthenticAMD_ANALYSIS_INCONCLUSIVE

BUCKET_ID: 0x9C_AuthenticAMD_ANALYSIS_INCONCLUSIVE

Followup: MachineOwner
---------

Отправлено: 13:00, 17-01-2012

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Отправлено: 13:09, 17-01-2012 | #2

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