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-   -   Анализ MEMORY.DMP (http://forum.oszone.net/showthread.php?t=260592)

EvgenyN 15-05-2013 12:28 2150401

Анализ MEMORY.DMP
 
Добрый день!
Прошу помощи, после апдейта не поднялся сервер, проанализировал дамп программой Debugging Tools for Windows получил результат
Показывает на Probably caused by : Unknown_Image ( pcw!PcwpIoctlRegister+84 ), но что это значит?

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff880017db900, fffff88005b71e00, 0}

Probably caused by : Unknown_Image ( pcw!PcwpIoctlRegister+84 )

Followup: MachineOwner
---------

16.0: kd:x86> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff880017db900, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88005b71e00, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {

FAULTING_IP:
pcw!PcwpIoctlRegister+84
fffff880`017db900 ff ???

CONTEXT: fffff88005b71e00 -- (.cxr 0xfffff88005b71e00)
Unable to read context, HRESULT 0x80004002

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 0000000000000000 to 0000000000000000

STACK_TEXT:
00000000 00000000 00000000 00000000 00000000 0x0


STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
pcw!PcwpIoctlRegister+84
fffff880`017db900 ff ???

SYMBOL_NAME: pcw!PcwpIoctlRegister+84

FOLLOWUP_NAME: MachineOwner

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUCKET_ID: INVALID_KERNEL_CONTEXT

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

Followup: MachineOwner

Petya V4sechkin 15-05-2013 17:16 2150519

EvgenyN, Pcw.sys - драйвер Performance Counters, код исключения 0xc000001d - Illegal Instruction.
Какой-то сбой в счетчиках производительности.

Если в безопасном режиме грузится, попробуйте рекомендации
How to manually rebuild Performance Counters for Windows Server 2008 64bit or Windows Server 2008 R2 systems

Если не грузится, восстановите реестр из папки \Windows\System32\config\RegBack.

P. S. Какой процессор на сервере?

Rostov_a 15-07-2013 16:20 2185021

Дабы не плодить тем, отпишу здесь.
Проблема следующего содержания: стал падать в dump сервер, порой пару раз на дню. Анализ дампа, таков:
Код:

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000046, Exception code that caused the bugcheck
Arg2: fffff80001ef17fc, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88006f59970, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000046 - An attempt to release a mutant object was made by a thread that was not the owner of the mutant object.

FAULTING_IP:
nt!RtlRaiseStatus+18
fffff800`01ef17fc 48              dec    eax

CONTEXT:  fffff88006f59970 -- (.cxr 0xfffff88006f59970)
Unable to read context, HRESULT 0x80004002

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to 0000000000000000

STACK_TEXT: 
00000000 00000000 00000000 00000000 00000000 0x0


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP:
nt!RtlRaiseStatus+18
fffff800`01ef17fc 48              dec    eax

SYMBOL_NAME:  nt!RtlRaiseStatus+18

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

BUCKET_ID:  INVALID_KERNEL_CONTEXT

MODULE_NAME: Unknown_Module

Followup: MachineOwner
---------

На сервере стоит: Xeon E3-1245 + 8GB + Win2k8R2 STD.

Petya V4sechkin 15-07-2013 16:41 2185037

Rostov_a, в разделе форума Устранение критических ошибок Windows выполните, пожалуйста, инструкции
Важно! Прежде чем задать вопрос, прочтите эту тему!

P. S. Нужно несколько DMP-файлов.

Docentoren 13-09-2013 19:33 2217441

Здравствуйте, потратил полчаса или более, но так и не нашел где мне задать мой вопрос, даже следуя вышеприведенным советам.
В общем, хотелось бы узнать результат анализа минидампа, так как слишком много инфы в нем, спасибо

Analyzing "C:\Windows\Minidump\091313-21828-01.dmp", please wait... Done.

Didn't find the answer. Try again with '-v' switch.


C:\Users\Docent>kdfe "%systemroot%\Minidump\091313-21828-01.dmp" -v


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\091313-21828-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*c:\symbols *http://msdl.microsoft.com/download/symbol
s
Executable search path is: srv*c:\symbols *http://msdl.microsoft.com/download/s
ymbols
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18205.x86fre.win7sp1_gdr.130708-1532
Machine Name:
Kernel base = 0x8341c000 PsLoadedModuleList = 0x8355c230
Debug session time: Fri Sep 13 19:18:12.094 2013 (GMT+9)
System Uptime: 0 days 10:06:38.157
Loading Kernel Symbols
...............................................................
................................................................
.................................................
Loading User Symbols
Loading unloaded module list
......
0: kd> kd: Reading initial command '!analyze -v; q'
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: c029e14c, lock type that was held (value 1,2,3, or PTE address)
Arg2: c000009d, error status (normally i/o status code)
Arg3: 5632fbe0, current process (virtual address for lock type 3, or PTE)
Arg4: a7853000, virtual address that could not be in-paged (or PTE contents if a
rg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR: 0x7a_c000009d

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 834b73b2 to 834ee21c

STACK_TEXT:
80ef0b44 834b73b2 0000007a c029e14c c000009d nt!KeBugCheckEx+0x1e
80ef0bac 834c8f6d 80ef0c08 8357c300 80ef0c14 nt!MiWaitForInPageComplete+0x2fa
80ef0c2c 8347cc94 8357c300 a7853000 8756fa00 nt!MiIssueHardFault+0x3b6
80ef0c98 834a886a 00000001 a7853000 00000000 nt!MmAccessFault+0x1fef
80ef0d10 834b478e 8a027238 c029e150 00000000 nt!MiInPageSingleKernelStack+0x16c
80ef0d44 834803af 8a0272ac 80ef0d90 8360452a nt!KiInSwapKernelStacks+0x41
80ef0d50 8360452a 00000000 ad854f8d 00000000 nt!KeSwapProcessOrStack+0x78
80ef0d90 834a5899 83480337 00000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!MiWaitForInPageComplete+2fa
834b73b2 cc int 3

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!MiWaitForInPageComplete+2fa

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 51db7a55

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: 0x7a_c000009d_nt!MiWaitForInPageComplete+2fa

BUCKET_ID: 0x7a_c000009d_nt!MiWaitForInPageComplete+2fa

Followup: MachineOwner
---------

quit:

C:\Users\Docent>

Petya V4sechkin 13-09-2013 20:24 2217465

Цитата:

Цитата Docentoren
хотелось бы узнать результат анализа минидампа, так как слишком много инфы в нем

Цитата:

Цитата Docentoren
KERNEL_DATA_INPAGE_ERROR (7a)
ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED

Этого достаточно, почитайте
0x0000007A: KERNEL_DATA_INPAGE_ERROR

Код 0xc000009d - STATUS_DEVICE_NOT_CONNECTED - системный диск "отваливается". Возможные причины: неисправность самого диска, SATA/RAID-контроллера, SATA-кабеля (или какой у вас там интерфейс), блока питания.

alef2474 14-09-2013 01:01 2217580

Цитата:

Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.

Цитата:

=Docentoren]DISK_HARDWARE_ERROR: There was error with disk hardware »

Тут прямым текстом пишется об ошибках дисковой системы. Простой вопрос, не то что предыдущие два.


Время: 02:13.

Время: 02:13.
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